Return and Exchange
- Returns are accepted within 15 days from the shipped date. Return limitations apply.
- Returns must be unworn, unaltered, and unwashed with all tags attached.
- Exchanges are only processed for damaged, defective, or wrong item shipped.In case you received a damaged, defective, or the wrong item, please return the merchandise within 15 days from the shipped date to our Online Returns address. The order will be refunded only if a copy of the shipping receipt is attached to the Return Form. A carrier service that provides tracking facility is recommended. To ensure proper processing, please select the appropriate Return Reason Code listed on the Return Form and please specify the damage, defect, or wrong item on the Return Form. If you would like a replacement of the item, please write Exchange on the Return Form in the notes section. We will gladly send out a replacement of the original item purchased, at no cost, as long as the merchandise is available. If the merchandise is not available, you will receive a refund to the original form of payment used to make your online purchase.
- It takes 2-3 weeks from the date of return shipment for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. For returns from International addresses, please allow 4-6 weeks from the date of return shipment for your account to be credited, and 2-3 billing cycles for the credit to appear on your statement.
- Please click hereto contact our Customer Service Team.